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Serving our community with personal care

Give us a little information to get started on an insurance quote today! The Family Insurance Agency is your source for Auto, Home, Life, and more.

For almost three decades, Rick Muggridge, the principal and manager of The Family Agency, has been selling insurance on the same block of Dawson Road. In that time, he has developed the agency’s reputation as a community and family-oriented business, and a trusted choice for your insurance needs.

At The Family Insurance Agency, we will recommend to you the same products and coverages that we would recommend to our Mother, Father, Sister, or Brother in similar circumstances.

We are the BEST, FUNNEST, and FRIENDLIEST Insurance Agency in Albany. We are known as the place for HONEST answers, RELIABLE service, FAIR prices, and GREAT insurance. We distinguish ourselves with EXTRAORDINARY SERVICE, and we treat every client like FAMILY!

WE SELL BONDS!!!

Find our BONDS link under our PRODUCTS tab under BUSINESS INSURANCE!

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What clients say

great insurance agents, small office with people first mentality. they are a breath of fresh air in this world. glad i moved my business to chase and rick!

-Rick Hambric

Chase Patrick was amazing. My wife and I went to him in hopes of lower rates for insurance and he did just that. He helped save us so much money with the same exact coverage as befor! Really appreciated his time and help!

-Michael Cain

Very positive experience. Friendly staff and always ready to quote different options. Worked hard to get me the best rates on my insurance.

-Richard Ward

I just wanted to say that the Family Agency is awesome. They are always there when I need them rather it's just to ask a question or whatever the case maybe. Everyone is very professional and I love them all.

-Latasha Sumbry

They're reasonable priced for bad driving records my only concern is that don't honor the 100$ defensive driving course that lowers your insurance trust me I took the course that lowers the points and good thing I asked about the lower insurance course and they only honor it if you...

-2uppa Thick

I've been with them for 6 yrs.It's this one worker who takes they time with you and helps you understand and understand when you need help. Mrs. Ella at DWB is the best thing that has happened to DWB insurance she deserves a raise. Keep up the good work Mrs....

-LaQuisha Hines

I met Rick several years ago as one of my customers. So I thought I would give his agency a try on my next auto insurance renewal. I have been with him ever since. Sam is great each month as I call to make my payment. She is very professional...

-Gil Harrell

I have been a customer of The Family Agency for 12 years, and was also a customer before Rick Muggridge purchased it . Rick and the staff are very professional and knowledgeable, and I recommend them to my friends and family! Give them a call, and tell the Wanda sent...

-Wanda Cobb

Testimonials

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